GENERAL FAQ’S
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Where are you located?
I am in Suffolk County, NY.
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How do i get my jersey to you?
You can either ship your jersey with a carrier of your choice, or drop your jersey off locally.
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Can you meet locally?
Yes! I will try to set up a meetup location that is best for both parties.
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How do you ship your jerseys?
For shipments in the US, I ship via USPS. For large shipments and international packages, I ship via UPS.
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How do I pay?
Once your jersey(s) are complete, an invoice will be sent to your email.
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Can i have a jersey shipped directly from a supplier?
Yes!
Customization faq’s
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What is your turnaround time?
For orders including 1-3 jerseys, general turnaround time is 6-8 weeks. Orders including 4 or more jerseys will take longer.
If you need your jersey sooner, rush service is available for certain services.
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Can I Get an Update?
If we are still within the quoted timeline, I will not answer ANY messages asking for an update.
If your order goes past the estimated completion date, you may ask for an update and I will provide an explanation of the delays.
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Can i provide my own kit?
Yes! Please include this in your order notes. This also applies to patches.
NOTE: If you provide your own kit, I will use it EXACTLY as it is. Customers are responsible for ensuring the accuracy of the kit they provide.
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Where do you get your kits?
For most jerseys, kits are made in house.
Jerseys that require more complicated kits, those are ordered from trusted sources.
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is there anything you refuse to do?
I will refuse to work on any request that is blatantly racist or culturally offensive. For any jerseys that include profanity, please contact me directly before submitting the customization form.
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Do you charge extra to add a captain patch or front numbers?
No! My listed pricing includes the entire kit, including captain/alternate patches and front numbers for hockey jerseys.
This only applies if you are ordering a full name/number customization. Adding a C/A on its own is not free (obviously).
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Do you keep jerseys and patches in stock?
I keep a small stock of blank jerseys and patches that are sold blank/loose or with customization.
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Can you do decorative stitching?
I do not offer decorative stitching at the moment. If you have a jersey that normally has decorative stitching, I can customize it without the decorative stitching or refer you do a customizer that can.